Refund policy

At Aramount, we are committed to delivering premium quality products with care and freshness. Due to the nature of food and consumable products, we do not accept returns or offer refunds under normal circumstances.

Please read our policy carefully before placing an order.

No Return & No Refund Policy

All purchases made through Aramount are considered final. We do not offer:

Returns
Exchanges
Refunds

for reasons such as:

Change of mind
Personal taste preference
Incorrect product selection by the customer
Delayed delivery caused by courier services
Minor packaging variations

Damaged or Incorrect Products

Customers may request a replacement or return only if:

The product is received in a damaged condition
The wrong item has been delivered
The package is tampered with during delivery

To be eligible:

The issue must be reported within 48 hours of delivery
Clear images and order details must be provided
The product must remain unused and in its original packaging

Once verified by our team, we may offer:

A replacement product
Store credit
A refund, only if replacement is not possible

Non-Eligible Cases

Returns or refunds will not be accepted if:

The product has been opened or consumed
The request is made after 48 hours of delivery
Incorrect shipping information was provided by the customer
The issue is due to personal preference or improper storage after delivery

Refund Processing

If a refund is approved under exceptional circumstances, it will be processed through the original payment method within a reasonable processing period depending on the payment provider or bank.